Bit Baji Terms & Conditions — Please read before using our services

1 General Terms & Conditions

Bit Baji (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Bit Baji.

By using our website or mobile application, creating an account, or accessing any of our services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. If you disagree with any part of these Terms, please discontinue use of our services.

These Terms and Conditions are written in Bengali, which shall be considered the authoritative version. In the event of any translation, the Bengali version shall take precedence.

2 Account Registration

To open an account on Bit Baji, the following requirements must be met:

• You must be at least 18 (eighteen) years of age.
• You must not be a resident of any country or region where online gaming is fully prohibited.
• All information provided at registration must be truthful, accurate, and complete.
• No more than one account may be opened by the same person, household, or device.
• Your account is strictly for personal use — managing an account on behalf of any third party is prohibited.

After registration, Bit Baji may request a national ID, passport, or other documents for identity verification at any time. If verification is not completed within the specified timeframe, the account may be temporarily suspended.

3 Deposit & Withdrawal

Deposits and withdrawals on Bit Baji are available via bKash, Nagad, and Rocket. The following policies apply to all financial transactions:

• Minimum Deposit: BDT 500 (five hundred taka).
• Minimum Withdrawal: BDT 500 (five hundred taka).
• Withdrawal processing time: Typically within 15 minutes to 24 hours.
• KYC verification must be completed before any withdrawal can be made.
• Withdrawals must be made through the same payment method used for the deposit.
• Transactions may be temporarily held for investigation if money laundering or fraud is suspected.

Bit Baji processes all transactions with no hidden charges. However, your payment provider (bKash, Nagad, Rocket) may apply their own fees, for which Bit Baji bears no responsibility.

4 Bonuses & Promotional Offers

Bit Baji offers a variety of bonuses and promotional offers. Each offer has its own specific terms, but the following general policies apply to all bonuses:

• Each bonus offer comes with a specific wagering requirement (typically 20x to 40x).
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• Each person may take advantage of a promotional offer only once.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted by the offer.
• If bonus abuse or fraudulent use is detected, the bonus and any associated winnings will be voided.
• Bit Baji reserves the right to modify or cancel any bonus offer at any time without prior notice.

The welcome bonus offers up to 100% of your first deposit. A minimum deposit of BDT 500 is required to qualify, and wagering requirements must be met.

5 Gaming Rules

All games on Bit Baji are powered by internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. The following rules apply during gameplay:

• Each game has its own rules and RTP (Return to Player) published — read them before you play.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted mid-round due to a technical error, Bit Baji will refund the bet for that round.
• Odds for specific events in Sports Betting are subject to change — the odds displayed at the time of placing your bet are final.
• Any bets placed by exploiting a system error will be voided.

Every game on Bit Baji is supplied by world-class providers including Pragmatic Play, PG Soft, NetEnt, Evolution, and Habanero — all of whom undergo regular independent third-party audits.

6 Prohibited Activities

The following activities are strictly prohibited on Bit Baji. Violations may result in account closure and legal action:

• Playing games using automated bots, scripts, or software.
• Using the platform for money laundering or any other illegal activity.
• Creating or operating multiple accounts under the same identity.
• Creating artificial betting patterns to exploit the bonus system.
• Attempting unauthorized access to another user's account.
• Exploiting platform vulnerabilities or technical errors.
• Opening an account using false or misleading information.

7 Account Closure & Suspension

Bit Baji reserves the right to temporarily suspend or permanently close accounts in the following circumstances:

• In the event of a terms violation.
• KYC verification has not been completed.
• In cases of suspicious transactions or suspected fraud.
• At the user's own request (voluntary closure or self-exclusion).
• Applies to accounts that have been inactive for an extended period.

You may request to close your account at any time. Any verified deposited funds will be returned, but unused bonuses will be forfeited.

8 Privacy & Data Protection

Bit Baji takes your personal information very seriously. Under our data protection policy:

• Your personal data is protected with 256-bit SSL encryption.
• Your information is never shared with third parties, except where required by law.
• Financial transaction data is stored on secure servers.
• You may contact support at any time to request a copy of the personal data we hold about you.

For more details, visit our Privacy Policy Visit the page.

9 Responsible Gaming

Bit Baji believes gaming is for entertainment — not a source of income. We always encourage responsible gaming, and our platform includes the following tools to support that:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a given period.
• Session Limits: Set time limits for continuous gaming sessions.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Permanently exclude yourself from the platform.

Gaming addiction is a serious issue. If you or someone you know is affected, please visit our responsible gaming page and seek professional help.

10 Dispute Resolution

For any dispute or complaint, please contact our customer support team in the first instance. The support team will endeavor to resolve the issue within 72 hours.

If your issue remains unresolved through support, it may be escalated to our licensing authority. For all disputes, Bit Baji's system logs and records will be treated as primary evidence.

• Complaint deadline: within 30 days of the incident.
• Please include relevant screenshots or supporting information with your complaint.
• Bit Baji will take responsibility for issues caused by system errors.
• Bit Baji is not liable for issues arising from the user's own error.

11 Right to Amend Terms

Bit Baji reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, we will notify you in advance via email or in-app notification.

Continuing to use the platform after any changes have been made will be taken as acceptance of the updated terms. It is good practice to review this page before each login.

12 Contact & Support

If you have any questions or feedback regarding these Terms and Conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: After logging into the platform, click the chat button in the bottom right corner.
• Response Time: Typically within 15 minutes.

For more information, visit our FAQ Page Check there — you'll find answers to the most frequently asked questions.